Nº ComparisonSKH · Microsoft 365 Copilot
Swiss Knowledge Hub vs. Microsoft 365 Copilot
Microsoft 365 Copilot is deeply integrated with Word, Excel, Outlook, and Teams and works against the tenant's Microsoft Graph data. Swiss Knowledge Hub is a standalone RAG platform that brings sources from SharePoint, OneDrive, Google Drive, Dalux, Zipro, and other systems into a single citable knowledge base. The two products cover different needs — this comparison shows which tool fits which starting point better.
Feature comparison
Grouped by category. Rows marked with CH are highly relevant in the Swiss compliance context.
| Criterion | Swiss Knowledge Hub | Microsoft 365 Copilot |
|---|---|---|
| Data Residency & Compliance | ||
| Data storage in Switzerland (documents, index, vector store)CH | Partially supported. Core data (PostgreSQL, vector store, storage, Service Bus) in Azure Switzerland North. Front-end CDN via Azure West Europe; Video Indexer depending on configuration. | Partially supported. Depends on the tenant location; according to Microsoft's documentation, prompts and responses are processed within the EU Data Boundary or the tenant region. |
| FADP-compliant with Swiss place of jurisdictionCH | Supported. DPA on request, Swiss vendor headquartered in Liebefeld BE. | Partially supported. Microsoft offers FADP-compliant contracts, but the vendor is a US corporation, with place of jurisdiction typically Ireland or the US. |
| Contractually excluded use for trainingCH | Partially supported. Depends on the chosen provider and its terms. In the default configuration with Azure-hosted models, there is no training on customer data; BYOK configurations follow the terms of the chosen provider. | Supported. Microsoft publicly states that customer data is not used to train the foundation models. |
| LLM Flexibility | ||
| Multiple LLM providers selectable (BYOK) | Supported. Nine providers (Azure OpenAI, Azure DeepSeek, OpenAI, DeepSeek, Anthropic, Google, Mistral, Azure AI Foundry, OpenAI-compatible custom endpoints). The customer brings the key; SKH documents recommended provider configurations. | Not supported. Copilot is locked to Azure OpenAI models (the GPT family). |
| Swiss-hosted default models | Supported. DeepSeek V3, Kimi K2.5, and Mistral Medium 2505 via Azure AI Foundry in Switzerland. | Not supported. No customer-facing menu to choose the LLM model. |
| Integrations | ||
| SharePoint & OneDrive | Supported. Native connectors with incremental sync. | Supported. Deepest integration — Copilot is purpose-built for Microsoft 365 here. |
| Google Drive | Supported. Native connector. | Partially supported. Available through Microsoft Graph connectors or partner connectors, not first-party. |
| Dalux / Zipro (Swiss construction & education)CH | Supported. First-party integrations for construction projects and school dossiers. | Not supported. No standard connectors available. |
| Audio and video transcription as a source | Supported. Via Azure Video Indexer; meeting recordings become searchable. | Partially supported. Teams meeting recap is native; custom video libraries are only partially supported. |
| Security | ||
| Field-level encryption for PIICH | Supported. AES-GCM-256 field-level encryption (@47ng/cloak) for sensitive fields such as User.name, User.email, API keys, and integration connection strings. | Partially supported. Microsoft Purview and Customer Key are available, but often only in E5 or add-on licenses. |
| Per-query audit logCH | Supported. Chronological per-tenant audit log (ActivityLog) including query events. An integrity hash chain or WORM signing is not standard. | Partially supported. Copilot interactions appear in the Unified Audit Log; chunk and source details are less granular. |
| Granular permissions down to the file level | Supported. Workspace-, page-, and file-level permissions plus LLM scope gates. | Supported. Copilot respects SharePoint and OneDrive permissions — quality depends on clean permission management in the tenant. |
| Pricing & Licensing | ||
| Transparent entry-level pricing available | Supported. Starter from CHF 250/month (4 users), Business from CHF 650/month (15 users). | Supported. Publicly listed: USD 30/user/month on top of the Microsoft 365 license. |
| No prerequisite Microsoft 365 license | Supported. SKH runs as a standalone product. | Not supported. Requires a qualifying Microsoft 365 license (e.g. Business Standard/Premium, E3/E5). |
| Deployment Model | ||
| Dedicated Swiss subscription / customer-managed keys | Supported. Available from the Custom plan. | Partially supported. Customer Key and Double Key Encryption are available, but tenant-wide and limited to Microsoft Cloud. |
| Whitelabel / own domain | Supported. Custom colors, logo, favicon, and domain per customer. | Not supported. No whitelabeling is offered. |
| Support & Language | ||
| German-language support from Switzerland | Supported. Support team based in Switzerland, primarily German and English. UI currently DE + EN; RAG answers can be produced in additional languages via multilingual embeddings; further UI languages (FR/IT) on request. | Partially supported. Microsoft support is international; language depends on the chosen contract. |
SupportedPartial / configuration-dependentNot supportedHigh relevance in the Swiss context
Which tool fits when
Both products address different starting points. This recommendation is intentionally honest.
When Swiss Knowledge Hub fits
When your requirements include core data in Azure Switzerland North, citable answers from mixed sources (including Dalux, SharePoint, OneDrive, Google Drive), and LLM flexibility via BYOK. Particularly relevant for regulated industries like finance, legal, public administration, and education, as well as construction projects with Dalux data.
When Microsoft 365 Copilot fits
When you have already standardized on Microsoft 365 E3/E5, your data lives in Microsoft Graph, and Copilot features directly inside Word, Excel, Outlook, and Teams (meeting recap, email drafting) are your primary value driver — without specific Swiss hosting or multi-LLM requirements.
Frequent questions
01Does Swiss Knowledge Hub replace Microsoft 365 Copilot?
No. Copilot is a productivity assistant within the Microsoft Office apps. SKH is a RAG platform that provides a central, citable knowledge base across SharePoint, OneDrive, Google Drive, Dalux, Zipro, and other sources. Many customers use both side by side.
02Is Microsoft 365 Copilot data kept in Switzerland?
Microsoft offers the EU Data Boundary and, in some constellations, processing within the chosen tenant region. Guaranteed Swiss data residency for all Copilot prompts and responses depends on the tenant setup. SKH stores core data (PostgreSQL, vector store, storage, Service Bus) in Azure Switzerland North by default; front-end delivery uses Azure West Europe.
03Can I switch the LLM model in Microsoft 365 Copilot?
No. Copilot uses Azure OpenAI GPT models with no customer-facing choice. SKH lets each organization pick between the Swiss default models or Bring Your Own Key for OpenAI, Anthropic, Google Gemini, Mistral, and other providers.
04What does Microsoft 365 Copilot cost compared to SKH?
Microsoft 365 Copilot is publicly priced at roughly USD 30 per user per month on top of the Microsoft 365 license. SKH starts at CHF 250 per month for 4 users (Starter) or CHF 650 per month for 15 users (Business), with no prerequisite license.
05Does SKH integrate Microsoft 365 data as deeply as Copilot?
SKH connects to SharePoint and OneDrive through native connectors and indexes documents for citable queries. Copilot is more deeply embedded in the Office apps and Microsoft Graph (for example for email summaries in Outlook). For document Q&A with source chunks, SKH is the specialized solution.
Sources
Information about Microsoft 365 Copilot comes from official documentation and product pages.
Next step
A 15-minute demo with a Swiss use case, your own documents, and the LLM of your choice.
Last updated: . We update this comparison continuously — feedback to hurni@swissknowledgehub.ch.