Glossary
Multi-tenant SaaS
Also known as: Multi-tenant architecture
Definition
In a multi-tenant SaaS architecture, several customer organizations share the same application stack while staying fully isolated at the data, identity, and configuration layers. Isolation is typically enforced through tenant IDs at every layer (authentication, database, storage, vector index). The benefits are efficient resource usage and fast rollouts; the challenges are strict access control, noisy-neighbor protection, and clean export and deletion workflows.
How Swiss Knowledge Hub uses this term
Swiss Knowledge Hub is multi-tenant: every workspace has its own documents, embeddings, user roles, and audit logs. Tenant boundaries are enforced at the database, storage, and application layers.
Related terms
Sources
- Wikipedia: Multitenancy — https://en.wikipedia.org/wiki/Multitenancy
Last updated: April 22, 2026